Grid Control Officer

Grid Control Officer
(1 x Permanent Position and 1 x 6-Month Fixed Term Contract)

Location: Greater Belfast Area (Office based)
Salary: £26,383.50 per annum + 25% Shift Allowance
Hours: Full-Time, 36.6 hours per week
Shift Pattern: 7:00am - 7:00pm on a rota basis, including nights, weekends and public holidays.

About the Opportunity
Apple Recruitment is delighted to be recruiting on behalf of our valued client, one of Northern Ireland's leading employers with a workforce of over 2,000 employees and an ambitious long-term growth strategy.
This is an exciting opportunity to join a highly respected infrastructure organisation operating a critical network across Northern Ireland. Working within a 24/7 operational environment, successful candidates will play a key role in supporting the safe and efficient operation of the network while gaining valuable exposure to engineering, asset management and network operations.
The role offers an excellent entry point into a long-term engineering career, with comprehensive training, ongoing support and opportunities to develop specialist technical knowledge.

Benefits Package

• Company pension scheme with up to 6% employer contribution
• Private medical insurance (subject to qualifying criteria)
• Life assurance cover
• 20 days annual leave plus 11 public holidays
• Additional annual leave linked to length of service
• Comprehensive training and development programme
• Clear opportunities for career progression
• Free staff bus from Belfast City Centre
• Free onsite parking
• Supportive and collaborative working environment

The Role
Reporting to the Asset Manager, the Grid Control Officer will support the safe and efficient operation of a 24/7 control room environment.

The successful candidate will be responsible for monitoring network performance, responding to alarms and incidents, supporting emergency activities and providing
engineering and operational support across a range of network and asset management functions.

This role would suit candidates with experience in engineering, utilities, technical operations, data analysis or similar environments who are looking to build a long-term career within a large and progressive organisation.

Key Responsibilities

• Monitor network performance and respond appropriately to alarms and operational incidents.
• Support emergency response activities and ensure issues are escalated in line with procedures.
• Monitor lone worker systems and respond to alerts when required.
• Provide engineering and operational support to maintenance, remedial and infrastructure projects.
• Assist with the design and costing of network extension and development works.
• Update and maintain GIS and network information systems.
• Analyse data and produce reports to support operational performance.
• Work collaboratively with colleagues to ensure effective control room operations on a 24/7 basis.
• Assist with workload planning and ensure tasks are completed within agreed timescales.
• Support database management, mapping requests and record maintenance.
• Contribute to the continuous improvement of procedures, processes and operational performance.
• Build knowledge across a range of operational and engineering activities within the organisation.

About You
Essential Criteria

• Minimum of 1 year's experience within an engineering, technical, utilities, operational or numerically focused environment.
• Minimum of 5 GCSEs (or equivalent), including English and Mathematics at Grade C or above.
• Experience using Microsoft Office applications, particularly Excel, to manage and analyse data.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Ability to work independently and take ownership of tasks.
• Strong attention to detail and problem-solving ability.
• Reliable, punctual and committed to shift working, including nights and weekends.
• Ability to work effectively as part of a small team in a safety-critical environment.
  

Desirable Criteria

• Degree in Engineering, Mathematics or a related discipline.
• HND or equivalent Level 5 qualification in a relevant discipline.
• Experience using databases such as Microsoft Access.
• Experience using GIS or mapping systems, including ArcGIS.
• Understanding of utility infrastructure, engineering networks or installation methods.
• Knowledge of industry standards and operational procedures.
• Experience handling customer enquiries or complaints.
• Knowledge of CAD or network analysis software.

Why Apply?
This is an excellent opportunity to join a growing and well-established organisation that places a strong emphasis on employee development, training and long-term career progression.
The successful candidates will gain hands-on experience within a specialist operational environment while receiving ongoing support and development. For those interested in engineering, infrastructure, utilities or network operations, this role offers a genuine pathway into a rewarding long-term career.
As a result of continued investment and growth, our client is seeking two motivated individuals to join their successful team.

Interested?
To apply, please submit your CV to Patricia O'Neill at Apple Recruitment or contact us for a confidential discussion.
Please note: As this is a permanent UK-based opportunity, applicants must have the unrestricted and permanent right to work in the UK. Unfortunately, our client cannot offer current or future visa sponsorship.
Apple Recruitment Services is acting as an Employment Agency in relation to these vacancies.
Apple Recruitment is an Equal Opportunities Employer and welcomes applications from all suitably qualified candidates.