Grant Operations Officer

JOB BAND: B
CONTRACT TYPE: Permanent, Full-time
DEPARTMENT: BBC Children in Need
LOCATION: Salford - Hybrid
PROPOSED SALARY RANGE: £26,000 - £29,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

Purpose of the Role

The Grant Operations Officer will support all aspects of grant making functions and will play a key role in giving detailed advice to applicants, applying eligibility and due diligence criteria to applications. If you're an advocate of great customer care and passionate about delivering high quality processes, this is your chance to be part of a team making a positive difference to the lives of children and young people across the UK.

Why join the team

This is an exciting time to join BBC Children in Need. With a new grants database now live, you will play a central role in supporting applicants and grantees through our grant making processes. Our refreshed objectives and activities will ensure the impact we have on children's lives is front and centre of the work the charity undertakes over and above the projects and services we fund.

Your key responsibilities and impact

• The Grant Operations Officer will provide a high level of service to all applicants and grantees who contact the charity by phone, email and post.
• You will give detailed advice to applicants and provide support throughout the application process, enabling the highest quality applications to reach the charity.
• You will process grant applications for the charity's responsive programmes.
• You will assist in the design and delivery of any new grant making processes.
• Work as part of a team when required to support the charity's Appeal Operations team.

Your skills and experience Essential criteria

• The successful candidate must have administrative experience in the charity, voluntary or public sector, preferably in a grant making environment.
• You will have experience working under pressure with high volumes of work and, importantly, experience of prioritising workloads effectively.
• You will be an advocate of great customer care with extensive experience of dealing regularly with the public.
• You will be computer literate with strong MS Office skills, extensive experience of using databases and the ability to analyse and manipulate data.
• You will be able to interpret both written and oral information and produce written communications which are clear and persuasive.

Desirable

• Experience of assessing grant applications against specific policies.
• Specific knowledge of children and young people's services would be an advantage.

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.

Find out more about the BBC

Life at BBC

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis or on an orchestra conditions contract.

Learn more about life at the BBC and our values in our candidate pack.

Candidate pack You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss:

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.