Graduate Onboarding Specialist
Posted 5 hours 2 minutes ago by Jobtailor
Permanent
Full Time
Graduate and Post Graduate Jobs
Lancashire, Manchester, United Kingdom, M21 0
Job Description
Responsibilities 
- Managing a pipeline of new customer onboards from sign-up through to full setup and handover to our Customer Success team
- Running onboarding calls via Google Meet, guiding clients through product setup, training and answering queries
- Getting clients confident and excited about using Spectre's suite of products
- Working collaboratively with the wider team to evolve and improve the onboarding process
- Proven customer-facing experience - whether that's retail, hospitality, or something else where you've built rapport with people
- Clear, confident communicator, both written and verbal
- Organised and process-oriented - managing a pipeline of onboards simultaneously
- Genuine curiosity about software and the tech space
- Self-starter with ambition and drive
- High-energy and enthusiastic - getting customers excited about using products!