Global VP of Service Management & Operations (Hybrid)

A leading aerospace and defense company is seeking a VP Service Management & Operations to drive operational excellence and implement ITIL-aligned service management processes. This hybrid role based in East Midlands requires strong leadership skills and expertise in managing technical operations. The suitable candidate should possess ITIL qualifications, significant experience in the engineering industry, and exceptional stakeholder management abilities. The position also emphasizes developing high employee engagement and a culture of continuous improvement.