Global Resourcing Manager

Overview / About us

Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients' toughest challenges by revolutionizing how value is generated, demonstrated, and communicated.

Responsibilities / Position overview

This position is responsible for managing project resourcing across all researchers and consultants to ensure that we have the correct project team shape and expertise to deliver to a high standard.

The Global Resourcing Manager contributes as an integral member of the Business Operations / Operational Excellence teams and supports activities strategically aligned to and consistent with the mission and values of Lumanity.

Essential Duties/Responsibilities

• Receive project requirements and review resource availability; maintain a capacity forecast to stay ahead of staffing constraints.
• Day-to-day, assign/allocate project leads and teams to projects using Kantata, making data-driven decisions which consider project requirements (e.g. role, skillset, experience, conflicts), resource availability/location, client requests and the use of external resourcing.
• Ensure fair workload distribution among researchers and consultants, track individual workloads over time, identify outliers, and communicate feedback to LT / BusOps (and cascade to line managers if appropriate) for adjustments needed.
• Optimize HEOR and PCO team's resource management process and improve utilization of resource and project margins.
• Continuously improve resourcing practices by implementing strategies to address capacity constraints and ensure project continuity.
• Manage and coordinate external resources to ensure optimal project delivery, co
• Report individual project resource issues to relevant line managers and senior teams, such as high stress levels or unwillingness to take on new projects, escalating to Human Resources as needed.
• Work with the Management Team to evaluate and plan for current and future workload and resource management, including tracking business workload and pipeline.

Qualifications

• University degree or equivalent college qualification relevant to the market research industry or business administration.
• At least 5 years' experience working in a consulting agency, ideally in a similar industry (health or life sciences).
• At least 2 years in resource allocation within a matrix structure, demonstrating ability to coordinate both internal and external resourcing.
• Demonstratable knowledge of project team requirements to deliver projects or proposals.
• Demonstratable knowledge of IR35 in the context of resource management.
• Intermediate computer skills with the ability to use Microsoft suite and Teams.
• Experience with Kantata (Mavenlink ideally over Kimble) desirable.

Benefits

We offer our employees a comprehensive benefits package that focuses on what matters to you - health and well-being, personal finances, professional development, and a healthy work/life balance:

• Competitive salary plus bonus scheme
• 33.5 days of paid leave
• Pension
• Private healthcare