Global Ocean Freight CX Consultant

Posted 4 hours 10 minutes ago by APM Terminals

Permanent

Full Time

Other

Staffordshire, Cheadle, United Kingdom, ST101

Job Description

Maersk in Cheadle, England seeks an Ocean 4PL Customer Experience Consultant to coordinate inbound ocean freight operations, acting as control tower from suppliers to final delivery. You will oversee carriers, freight forwarders, and customs support ensuring shipment visibility and service levels.

The role focuses on cost-efficient transport solutions, KPI reporting, and continuous improvement, with a data-driven, customer-focused mindset and strong stakeholder communication.