Global IT Service Catalogue Architect & Self-Service Champion

Posted 4 days 10 hours ago by Boston Consulting Group (BCG)

Permanent

Full Time

Other

London, United Kingdom

Job Description

Boston Consulting Group seeks a Global IT Service Catalogue Process Owner within to design, govern, and improve the IT Service Catalogue. You will set standards for catalog structure, pricing, and requests, and ensure catalogue accuracy across towers and regions.

You will drive a self-service strategy, define KPIs/OKRs for catalogue health, and coach a network of owners and practitioners to maintain consistency and adoption.