Global Head of People Operations

Head of People Operations

We'relooking for a Head of People Operations to lead, scale, and evolve our global People Ops function. This roleownspayroll, employee relations, global mobility, andpeoplecompliance-while setting the strategic direction for how our operational model matures as the company grows. You will build structure, uplift service delivery, and drive a consistent, compliant, high-trust People Operations environment across all regions.

This role is reporting to Head of People Technology Innovation and Enablement

Key Responsibility - Strategic Leadership

• Define and execute the global People Operations strategy aligned with business objectives.
• Design the long-term global operating model for People Ops, covering processes, systems, team structure, governance, and global service delivery.
• Use data and insights to influence senior leadership and drive strategic decision-making.
• Anticipate future operational risks and design scalable, long-term solutions.
• Champion an employee-centric, service-oriented culture within People Operations.

Key Responsibility - Global People Leadership

• Lead and develop a multi-country People Operations team, ensuring strong capability across ER, payroll, mobility, and compliance.
• Build global consistency in People Ops while adapting for regional needs and legal requirements.
• Partner with people partners and People leadership team across the globe to support organisational growth and people strategy.

Key Responsibility - People Operations Management

• Build and optimise scalable people processes across the full employee lifecycle.
• Oversee global SLAs, metrics, dashboards, and operational performance.
• Drive continuous improvement, automation, and simplification of People Ops workflow.

Key Responsibility - Payroll

• Own the global payroll strategy and operations, ensuring accurate, compliant, and timely delivery across all countries.
• Standardise and automate payroll processes, documentation, and governance.
• Partner with the Finance and Reward team on audits, statutory filings, compensation operations, and yearly cycles.

Key Responsibility - Employee Relations

• Lead the global ER framework, ensuring fair, consistent, and compliant case management.
• Provide senior guidance on disciplinaries, grievances, investigations, and performance matters.
• Build ER capability through training, playbooks, and governance structures.

Key Responsibility - Global Mobility

• Own global mobility strategy including immigration, cross-border moves, relocations, and remote-work risk governance.
• Partner with external providers to ensure compliant and smooth mobility processes.
• Advise People partners on tax, risk, and regulatory considerations across regions.

Key Responsibility - People Data

• Own HRIS and other people tools data.
• Drive automation, digitisation, and reporting enhancements along with People technology team.
• Build People Ops analytics with a people analytics team to support operational and strategic decision-making.

Key Responsibility - Compliance and Legislation

• Own global people compliance strategy across all locations.
• Ensure strong alignment with employment law, statutory obligations, and audit requirements.
• Lead GDPR and employee privacy compliance.
• Must be proficient in employment legislation for at least one of: the UK, Sweden, or the USA, with the ability to operate confidently across multiple regions.
• Anticipate compliance risks and implement long-term mitigations.

Experience and Skills

• 10+ years of proven experience leading People Operations in a global, multi-country environment.
• Strong global people leadership experience, developing teams across multiple regions.
• Deep expertise in payroll, ER, global mobility, and HR compliance.
• Proficiency in employment legislation for the UK, Sweden, or USA (at least one essential).
• Strong ability to influence senior leaders and shape People Ops strategy.
• Excellent communication, problem-solving, and stakeholder management skills.
• Experience with modern HRIS platforms (e.g., Workday, HiBob) is an advantage.