Global Head of Managed Services & Security Ops (Remote)

A growing IT services provider is seeking a Head of Managed Services to lead its global service delivery operation. This senior role involves driving improvements in service quality, managing distributed teams in the UK and Philippines, and overseeing performance standards. The ideal candidate will have over five years of experience in service delivery leadership, strong operational skills, and a hands-on approach. Travel to Yorkshire twice a month and quarterly visits to Manila are required. Business travel costs are covered.