Global EAP Operations Lead

UnitedHealth Group's Optum division seeks an EAP Operations Manager in Ireland for a 2-year fixed-term contract. The role leads a large team of counsellors and wellbeing professionals, ensuring contractual commitments, KPIs, SLAs and client outcomes are met.

You will oversee workforce planning, governance, and continuous improvement while partnering with client stakeholders to drive service growth and retention.