Global Customer Care Leader: Driving Performance

CEVA Logistics Limited in Ashby-de-la-Zouch is seeking a Global Customer Care Senior Manager to enhance customer satisfaction and drive performance on a global scale. This pivotal role involves designing customer care strategies, managing a diverse team, and aligning with operational excellence. The ideal candidate should have extensive experience in customer care within logistics, strong leadership, analytical skills, and a customer-focused approach. CEVA offers a hybrid working arrangement and opportunities for professional development.