German-Speaking Tier 2 Tech Support Specialist

Amazon Leo is seeking a Tier 2 Technical Care Associate fluent in German to provide professional support for our broadband services. The role requires strong technical troubleshooting, clear communication, and collaboration with cross-functional teams to resolve customer issues across phone, email, and chat channels.

Shifts are rotational and may include early mornings, evenings, overnights, weekends, and public holidays.