German-Speaking Luxury Customer Concierge

Burberry in Leeds is seeking a Customer Service Consultant who speaks German to deliver a luxurious, multichannel experience to our customers. Reporting to the Customer Service Team Leader, you will manage cases from start to finish, update records, and provide timely responses while upholding Burberry's standards.

The role requires fluent German, outstanding communication, and the ability to build lasting client relationships through personal outreach and tailored recommendations.