General Operative

About the Role

Annual salary: up to £33,174.23.

Location: Medway and surrounding areas.

Contract: Permanent, Full-Time.

Hours: 42.5 hours per week, Monday to Friday, 8:00am - 5:00pm.

We are seeking a skilled and dependable General Operative to join our Repairs and Maintenance team. This is a hands on role requiring a mix of practical ability, customer service, and teamwork. You'll be responsible for a wide range of tasks that help maintain our properties to a high standard.

Key Responsibilities & Criteria

• Install fixtures such as curtains, blinds and door handles, drawing on basic maintenance experience and a keen eye for detail.
• Carry out painting and decorating tasks, which require strong organisational skills and a sense of pride in presentation.
• Fix leaking waste pipes and perform minor plumbing repairs, using practical know how and a problem solving mindset.
• Replace light bulbs and check smoke alarms, showing a proactive approach and commitment to safety standards.
• Support cleaning and waste collection duties (training provided), with flexibility and a willingness to learn new skills.
• Work collaboratively within the Repairs and Maintenance team, where strong teamwork and reliability are essential.
• Deliver excellent customer service across all tasks, maintaining a professional and customer focused attitude.
• Communicate effectively with colleagues and residents, using clear verbal communication and good interpersonal skills.
• Make decisions and solve problems independently when needed, demonstrating confidence and initiative.
• Maintain high standards of safety, quality and cost control, with a methodical and dependable approach to work.

Benefits we can offer you

• 25 days annual leave plus bank holidays.
• Annual Mears Fun Day - a massive thank you from the Executive team for all the hard work.
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community.
• Staff perks with Mears Rewards - discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies.
• Access to EAP Counselling sessions.

Eligibility

All roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.

Candidates must be subject to relevant Background, Identity & Security checks before commencement of employment.

To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months and have less than 9 points.

Contact

To discuss your application further, please contact:

Olivia Elias -

Diversity & Inclusion

We are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and have received the Gold Award in the Defence Employer Recognition Scheme. We encourage voluntary sharing of background information during the application stages to support social mobility.