General Manager

We are recruiting for a General Manager to join our team in Leeds.

Salary: €45000 per annum

Location: Dublin

Shift Pattern: 40 hours per week, Monday-Friday

Key Responsibilities:

• Maintain consistent service standards, efficient throughput, and strong customer experience in a fast-paced commercial environment.
• Drive profitability through tight cost control, budgeting, and forecasting. Manage food & labour costs in line with contract catering targets, monitor daily revenue performance.
• Manage the client account, making sure expectations and targets are met. Use retail knowledge to improve product range, displays, pricing, and promotions to help increase customer spend.
• Lead, motivate, and develop the team, ensuring effective rota planning aligned with peak trading patterns. Provide coaching, performance management, and training to maintain high standards and build a strong, engaged team culture.
• Work with culinary and commercial teams to evolve menus and retail offerings suited to a contract catering environment. Introduce initiatives that enhance customer engagement, improve efficiency, and respond to changing client and consumer demands.

What's in it for you?

Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers