General Manager

Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.

We're on the lookout for a dynamic and experiencedGeneral Manager to lead our team at this iconic London location which has been a destination for music makers for many years.

What you'll be doing

As a General Manager you will be responsible for managing and delivering service of the highest standard whilst driving customer satisfaction, revenue growth and cost efficiencies. A proactive, personable and driven leader, you will manage theteam, implementing best practices and consistent processes across all aspects of service, and be accountable for recruiting, inducting, training and supporting colleagues to deliver an efficient, high-quality service to our team and guests. You will be responsible for managing all financial processes, performance and reporting and will be targeted against commercial metrics.

Responsibilities:

• Motivating and managing a team
• Controlling and managing a budget, monthly financial reporting and delivering financial growth whilst maintaining cost efficiencies.
• Accountable for building team culture and communication, including building internal and external relationships, management reporting and client liaison to enable operational excellence, customer satisfaction and retention, and new business
• Elevating and expanding the catering offering, within the restaurant and across the broader business
• Developing, implementing and maintaining a framework for consistent service levels and processes
• Creating a culture and structure for continued, meaningful team learning and development
• Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues

What can you bring?

• Proven experience of successfully managing a team
• Genuine interest in customer service excellence
• Experience within a 5 environment, members clubs, fine dining restaurants etc
• Approachable Demeanour
• A strong team player, highly confident and positive
• Self-motivated and innovative
• Previous experience within management, contract catering desirable

Working Pattern:

• 5 out 7 days

Our way of saying thank you

At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

• FREE On-Site Lunches:Savour delicious and healthy meals, on us, every day at work
• Flexible Working:Enjoy the freedom to balance work and personal life with our flexible working hours
• Holiday Allowance:Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
• Family Leave:Prioritise your family commitments with our family leave options designed to support you during important times
• Paid Charity Leave:Make a difference in your community with paid time off to volunteer for your favourite causes
• Opportunities for Career Progression:Grow and advance your career with us, supported by continuous learning and development opportunities
• Comprehensive Wellbeing Benefits:Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
• Life Assurance & Pension Schemes:Secure your future with our life assurance and workplace pension schemes
• Exclusive Discounts & Perks:Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme

Why it's great to work for us

At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.

We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns.

Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.