General Manager - Care of the Elderly Neurology and Stroke Band 8b

General Manager - Care of the Elderly Neurology and Stroke Band 8b

The closing date is 11 December 2025

It's an exciting time to join the Medical Division at Gloucestershire Hospitals Foundation Trust. We have a newly formed leadership team within the Medical Division and are now looking to recruit a talented and experienced operational manager for our Care of the Elderly, Neurology and Stroke Services. You will be working with an innovative and committed team who have taken forward a number of new and exciting developments. We are looking for an individual to join us and support not only the daily operational work but a range of projects and initiatives across our services.

We're looking for candidates who have experience in NHS management, as well as enthusiasm and drive, with the willingness to go the extra mile to achieve what is required for our patients, staff and services. If you are dynamic, have ambition, are responsive, engaging and looking for the next step in your operational career then we would love to hear from you!

The proposed interview details: to be held on 19th December at Sandford Education Centre.

Main duties of the job

The post requires candidates with the ability to engage with a range of staff in a complex environment and manage relationships with a wide range of senior colleagues both clinical and non clinical. You will be able to problem solve, have good communication skills and a strong understanding of service management in the NHS. You will have experience of delivering programmes of work, leading teams, supporting daily operational challenges including patient flow and supporting service recovery work.

Specifically, we are looking for candidates who can:

• Support our staff, develop our team members, support wellbeing and act with integrity.
• Work with a range of services and specialties within your chosen area supporting day to day operational challenges.
• Lead on and drive forward the recovery plans for a range of services, supporting our teams and being responsive to the demand placed upon them.
• Contribute and support the financial position through strong budget management and sustainability work, identifying new opportunities and reporting progress through divisional board meetings.
• Facilitate and support both transformation and business planning in line with the Trust Strategy.
• Support specialty operational delivery, linked to the Trust and Divisional strategic objectives.

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Job responsibilities

Key Result Areas

Our Business

Divisional Planning:

• To ensure that the annual Business Plan is monitored and reported on throughout the year for successful delivery.
• To ensure that the Annual Business plan is in accord with the division and trusts strategic plan.
• To be responsible for the delivery of the business plan for the performance management of the service line.
• To work with the speciality director to produce the service lines strategic plan this will contribute to the divisions strategic plan.
• To lead on the development of business cases to support service development within the service line.
• Cooperating with colleagues to ensure the effective delivery of the annual plan across other divisions and the trusts overall corporate objectives.
• Leading the reporting on the delivery of the business plan to Service Line Board.
• Leading the coordination of Service Line Triumvirate meetings (weekly).
• Taken responsibility for the management of the physical and financial resources allocated to the area of responsibility.
• Budget management.
• Ensuring that there is an effective use of all resources available within the area of responsibility and that services are provided to the highest quality and quantity required within the resources agreed.
• Taking appropriate corrective action if resources allocated are exceeded in conjunction with senior colleagues to qualify, monitor and resolve any costs pressures.
• Delivery of annual Financial Sustainability Plan.
• Contribution to the Divisions minor capital planning and management of minor capital allocation to Service Line.
• To lead on the contract management of all subcontractors and third parties where appropriate.
• To review on an annual basis the value and content of recharges from other providers to ensure good financial management.
• To contribute to the delivery of CQIN schemes.

The General Manager will have specific responsibility to contribute to the development of the Trusts annual Business Plan to achieve the quality, financial and access targets agreed by the service line and division in conjunction with the Speciality Director.

Information management:

• To ensure the clinical services are provided with relevant and timely information to manage services effectively, both in respect of patient care and organisational management requirements.
• To ensure that there are appropriate and agreed ways of reporting performance to external commissioners where required within overall reporting systems in the trust.
• To ensure the optimisation of the Trust income streams i.e. private income, accuracy of clinical coding, CQUIN and best practice tariff achievement etc.

Our services

Access to service:

• Ensuring that all waiting times and performance standards are agreed within the service line through consultation and negotiation with the clinical teams and Division.
• Participating in discussions for access issues within the Service Line and external organisations e.g. CCG, Specialised Commissioning, and Community Provider.
• Lead the delivery of waiting time standards for the Service Line. Ensure that there is equability of access to our services and that patient waiting times are managed in accordance with Trust policy.
• To ensure that the service line develops appropriate action plans in order to meet required access standards.
• Participation in daily escalation rota to proactively manage bed capacity.
• Implementing techniques and procedures such as Demand and Capacity mapping which support service design, delivery and modernisation.

Person Specification Qualifications

• Educated to Master's degree level or equivalent
• Evidence of continuing professional development
• Evidence of management development

Experience

• Experience of working in an Acute Trust
• Experience in leading services in public or private sector
• Track record of leading and achieving significant changes
• Experience of working across departmental and organisational boundaries to deliver specific targets and to improve services for patient care
• Evidence of working with and influencing MDT team, including medical staff.

Knowledge / Skills

• Good analytical reasoning (verbal and numerical) and sound financial management skills
• Able to prioritise own workload, delegate appropriately and manage time effectively
• Excellent presentation and report writing skills
• Able to lead, facilitate and motivate a wide range of teams to achieve results
• Experience of successfully submitting cases to secure additional resources.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide

Salary

£64,455 to £74,896 a year (pa pro rata if part time)

Contract

Permanent

Working pattern

Full time

Reference number

318-25-T0737

Job locations

Trustwide