Full-Time Medical Receptionist / Administrator

Posted 3 days 12 hours ago by NHS Scotland

Permanent
Full Time
Other
Midlothian, Edinburgh, United Kingdom, EH120
Job Description

Meadows Medical Practice9 Brougham Place,Edinburgh EH3 9HW

Overview

We are seeking a dedicated Medical Receptionist to join our healthcare team. This role involves providing exceptional patient care and managing administrative tasks efficiently and with professionalism. The successful candidate will play a vital part in ensuring smooth clinic operations while delivering compassionate service to our patients. Prior office and administrative experience are highly valued, along with a friendly demeanour and attention to detail.

Responsibilities
  • Greet patients warmly and assist them with check-in procedures
  • Schedule appointments and manage patient records accurately
  • Handle incoming calls, respond to patient inquiries, and organise follow-up appointments
  • Ensure all patient information is recorded correctly in the system
  • Maintain cleanliness and organisation of the reception area
  • Assist healthcare professionals with administrative support as needed
  • Adhere to health and safety protocols, including infection control procedures
Skills
  • Proven office experience, demonstrating organisational skills and professionalism
  • Administrative experience in a healthcare setting is desirable
  • Excellent communication skills, both verbal and written
  • Ability to handle sensitive information with confidentiality
  • Competence in using computer systems and electronic health records software
  • Strong attention to detail and organisational abilities
  • Ability to remain calm under pressure and deliver compassionate patient care

This position offers an opportunity to work within a supportive healthcare environment where your skills can make a meaningful difference in patients' lives. We value professionalism, reliability, and a proactive approach to healthcare delivery.

Reference

Salary: Dependent on Experience

Contract Type: Permanent

Posted On: 21/10/2026

Closing Date: 30/10/2026