Fulfilment Contracts Manager

Posted 19 hours 19 minutes ago by White Recruitment Construction

Permanent
Full Time
Transport & Logistics Jobs
Gloucestershire, Bristol, United Kingdom, BS153
Job Description
Fulfilment Contract Manager

Bristol (BS35)
£35,000 - £43,000 per annum
Full-Time Permanent

Customer Focused Logistics Opportunity - It's all about the Customer !

We are an established, internationally recognised logistics and supply chain specialist seeking a Fulfilment Contracts Manager to join our Bristol operation.

This is a fast paced, customer facing role where delivering exceptional customer service and maintaining strong client relationships is key.

The successful Fulfillment Contract Manager will play a vital role in ensuring smooth order fulfilment, stock accuracy, and KPI performance for their valuable customers.

The Role

As a Fulfilment Contract Manager you will:

  • Coordinate the end to end order fulfilment process in line with customer KPIs
  • Act as a key customer facing contact for client queries and service updates
  • Work closely with warehouse teams to manage order flow
  • Maintain stock integrity and process transactions within the WMS
  • Investigate delivery issues and implement effective solutions
  • Manage inbound/outbound bookings and shipping documentation
  • Problem solve and consult on improvements
  • Complete quarterly and annual reviews with your customer.
About You

We are looking for a Fulfilment Contracts Manager with:

  • Proven customer facing / customer service experience at senior level
  • Administration experience within an office environment
  • Experience using a Warehouse Management System (WMS)
  • Proven track record leading major accounts
  • Strong organisational and problem solving skills
  • Excellent communication skills
  • The right to work in the UK (no sponsorship available)
Benefits
  • 25 days holiday (rising to 27 with service) + Bank Holidays
  • Profit related pay
  • Pension scheme
  • Life cover & private healthcare
  • Retail discount scheme
  • Employee Assistance Programme
  • On site parking
  • Training and development opportunities

If you are a motivated, customer driven professional looking to grow as a Fulfilment Contracts Manager within a stable and respected organisation, we would love to hear from you.