Frontline Digital Support Specialist, Family Hubs

A local governmental authority in the UK is seeking a Family Hubs Digital Support Officer to provide hands-on technical support for digital systems in Family Hubs. The role requires troubleshooting various digital issues, supporting users in real-time, and managing digital workflows, including systems like SharePoint and Power Automate. Candidates should have experience in technical support and a strong customer focus. This position is pivotal in enhancing digital services for families and young people, ensuring systems remain reliable and efficient.