Frontline Customer Service Specialist - Call Centre Pro

DPD UK is a market-leading parcel delivery and e-commerce solutions provider with a strong UK footprint. This Register Your Interest advertises a full-time Customer Service Specialist role on the frontline in our Smethwick Head Office, focusing on delivering outstanding service.

You will handle incoming calls, track deliveries, resolve issues on first contact, and collaborate across teams to ensure a seamless customer experience.