Frontline Customer Service Specialist - 3-Month Contract

DPD Group in Smethwick is seeking a Customer Service Specialist on a fixed-term contract for 3 months, 37.5 hours per week, full-time. You will handle incoming calls, provide delivery status, tracking information and assist with collection needs.

Expect a busy environment with a focus on resolving issues on the first call, while maintaining service levels and customer satisfaction. Benefits start from day one in a collaborative team.