Frontline Customer Advisor - Police-Referred Courses (Hybrid)

Posted 2 days 17 hours ago by Automobile Association

Permanent
Full Time
Other
Hampshire, Basingstoke, United Kingdom, RG213
Job Description

Drivetech, part of The AA, is seeking a customer-facing adviser in Basingstoke. This hybrid role offers a salary of £26,550 plus up to 10% bonus and involves coordinating police-referred driver offender courses, handling calls and emails with a focus on accuracy and service quality.

You will be the frontline representative, using your problem-solving skills to guide customers, maintain current knowledge of tools and processes, and work as part of a supportive team to ensure a first-class