Front of House Complex Supervisor (Fixed Term)

Front of House Complex Supervisor (Fixed Term)

Fixed Term Contract till 1st October 2026

Salary: £13.95 per hour

Hours: Fixed Term - 40 hours per week

About Cofton

Nestled along the stunning South Devon coastline, Cofton Holidays is a family owned holiday park where people truly matter. We pride ourselves on creating unforgettable guest experiences-and that starts with our dedicated, skilled team.

Responsibilities

• Ensure each bar is set up for service with correct stock, equipment, and cleanliness.
• Maintain high standards of hygiene and organisation across all bar areas.
• Understand and comply with licensing regulations and the venues to serve alcoholic beverages.
• Ensure the Weights and Measures Act and Trade Descriptions Act are always adhered to.
• Undertake any necessary training as deemed necessary by management.
• Support the FOH Manager in the day to day running of the bars and restaurants.
• Troubleshoot operational issues to ensure smooth service.
• Assist with checking incoming deliveries, noting any shortages/discrepancies.
• Assist with effective rotation of stock using the F.I.F.O method and notify the Front of House Manager of any stock shortages.
• Assist with the correct recording of wastage.
• Train FOH team on drink specifications, service standards, and upselling techniques.
• Deliver cocktail training sessions and ensure consistency in preparation and presentation.
• Provide ongoing coaching to upskill the team, focusing on guest engagement and product knowledge.
• Develop team confidence in wine knowledge and cocktail service.
• Assist the departmental manager with taking responsibility for security, keys and codes, following the Company keys and codes policy.
• Take charge of day to day operations, from supervising team to managing customer interactions, guaranteeing a seamless and pleasant experience for all.
• Nurture a positive and productive work environment, fostering teamwork and motivating the dedicated team members to achieve their potential.
• Be an ambassador of the Cofton Holidays brand, ensure the business is always presented at its best.
• Help create an environment where all employees enjoy themselves whilst at work and make a real contribution to the success of the business.
• Assist the departmental manager with preparing team rotas as and when required and the correct recording of holidays, attendance and team remuneration.

Qualifications / Experience

• Experience in a leadership role.
• Flexibility with ability to work weekends/evenings.
• Previous experience required working in an F & B.