Front of House Assistant - Full-time
Posted 13 days 11 hours ago by The Hollies Farm Shop
Job Role: FoH Assistant - The Friesian Room
Location: The Hollies Farm Shop - Little Budworth
Type of contract: Full-Time
Reports to: Manager - The Friesian Room
Are you passionate about delivering outstanding customer service in a busy and friendly café/takeawy environment? The Hollies Farm Shop Friesianr Roomsis looking for a Full Time Front of House Assistant to join our welcoming team.
As the face of our café/takeaway, you'll provide excellent service to customers, take orders, serve food and drinks, maintain high standards of cleanliness, and help create a warm and enjoyable experience for every guest. We're looking for a positive, reliable, and enthusiastic individual who thrives in a fast-paced environment and enjoys working as part of a team.
What we're looking for: Key Responsibilities: Customer Service- Greet customers warmly and provide a friendly, welcoming experience
- Take customer orders accurately and efficiently
- Answer questions about menu items, ingredients, and allergens
- Handle customer payments with care and accuracy
- Resolve customer concerns politely and professionally at all times
- Prepare and serve coffee, tea, and other beverages to company standards
- Serve food items in accordance with food safety and hygiene standards
- Restock displays, fridges, and service areas as needed
- Maintain cleanliness of all takeaway areas, including counters, equipment, indoor seating area, external seating area
- Follow health, safety, and hygiene regulations at all times
- Assist with opening and closing duties, including Logit records
- Support the team during seasonal events e.g. Burger nights, seasonal prep, decorations.
- Work collaboratively with all cafe staff; FoH & Kitchen
- Follow instructions from team leaders and managers
- Support smooth daily operations during busy periods
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to stand for long periods of time
- Basic cash handling skills
- Attention to detail
- Friendly, approachable, and positive attitude
- Reliable and punctual
- Willingness to learn and take feedback
- Flexible availability, including weekends and holidays
- Must be flexible to work weekends and across various sites within Cheshire
This is a fantastic opportunity to join a well-loved local business, with opportunities to develop your skills while working in a vibrant farm shop and café/takeawaysetting.