Front Desk & Guest Experience Specialist

Posted 19 days ago by Aimbridge

Permanent
Not Specified
Other
London, United Kingdom
Job Description

Aimbridge Hospitality EMEA is seeking a Front Office team member to ensure a smooth check-in and check-out experience for guests, while promoting hotel services and facilities. You will act as the first and last point of contact, relay feedback to the Front Office Manager, and help maximise occupancy with up-selling and attentive service.

You will support colleagues across departments to deliver a first-class guest experience, adhere to safety regulations, and uphold Aimbridge brand standards in