Front Desk & Guest Experience Specialist

BH Group is seeking a hotel Receptionist to maximise room revenues while delivering efficient, courteous service to guests. The role demands outstanding communication and organisational skills, with at least one year in a similar position preferred.

You will handle check-in/check-out, upsell services, and maintain guest satisfaction in line with company standards. Successful candidates will be comfortable with phones and computer systems, and thrive in a fast-paced environment, contributing to