Front Desk & Guest Experience Specialist

Clayton Hotel Cardiff, part of Dalata Hotel Group, is seeking a Receptionist to greet guests, handle check-ins/check-outs, and process payments. The role involves addressing inquiries about facilities and local attractions, managing reservations, and keeping guest records up to date in our system.

We value excellent customer service, the ability to work independently, and staying calm under pressure. This is a great opportunity for development within a supportive hospitality group.