French SSA Quality & Policy Auditor - Drive Impact

Posted 2 days ago by Teleperformance

Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description

Teleperformance Ireland in Dublin is seeking a French SSA Speaking Quality & Policy Expert to audit content moderation decisions, ensure policy compliance, and drive continuous improvement in a fast-paced, international environment. The role is permanent, full-time, on-site in Dublin, with a competitive salary and excellent benefits.

You will partner with internal teams to provide performance feedback, deliver actionable guidance to agents, and develop training materials while becoming a subject