Freight & Logistics Customer Success Specialist

The Consortium for Clinical Research and Innovation Singapore is seeking a Customer Service Executive in Greater London. The role involves reviewing customer inquiries and preparing detailed quotations for the freight and logistics business. You'll liaise with shippers and consignees, prepare shipping documentation, and supervise logistics services to ensure consistent delivery. The ideal candidate will be proactive in addressing service issues and driving improvements. This position is essential for customer satisfaction and operational excellence.