Freelance UX Writer

Freelance Content Designer (Product/UX)

Start: Thursday 12th February
Length: 7 weeks (high chance of extension)
Work set-up: Remote
Location: Newcastle upon Tyne
Contract: Inside IR35 (umbrella only, not Ltd or Sole Trader)
Schedule: Full-time, 5 days per week

We're looking for an experienced Freelance Content Designer to support a B2B SaaS product team. This role is focused on in-product content design, not marketing or comms.

You'll work closely with UX designers, researchers, product managers, and engineers to create clear, accessible content that supports users across complex digital journeys.

• Designing in-product microcopy (labels, buttons, messages, guidance)

• Shaping content across end-to-end user journeys

• Collaborating with UX, research, product, and engineering teams

• Iterating content based on research, usability testing, and data

• Ensuring content meets accessibility standards

• Supporting localisation and translation for global products

• Proven experience as a Content Designer or UX Writer within B2B or SaaS products

• Strong user-centred design approach

• Confident working in Figma (Miro or Dovetail experience a plus)

• Experience working in Agile teams

• Comfortable collaborating closely with designers, PMs, and researchers

This is a hands-on delivery role with a strong chance of extension for the right person.

*Rates depend on experience and client requirements