Freelance Project Manager O2C (order to cash) (ZZP)

• Beknopte motivatie toevoegen

Our client is an international manufacturer of electric cars that recently entered the European market.

Our client is seeking a hands-on Consultant (Process Manager / Project Manager) to lead crossfunctional initiatives that strengthen our operational readiness as we expand into new markets - with a strong focus on processes and IT system alignment.

The focus is on stabilizing and improving the end-to-end order-to-cash (O2C) process, ensuring our business growth is supported by scalable operations, clear ownership, well-defined processes, and the right IT support in place. This is a high-impact role focused on enabling scalable and efficient operations through clear ownership, process clarity, and cross-departmental collaboration.

This is what you will do:

• Lead the coordination and execution of operational improvement initiatives across multiple departments

• Work closely with business and IT stakeholders to identify root causes, define solutions, and track implementation progress

• Document and standardize key operational processes

• Set up and maintain a structured project tracker, with clear ownership, deadlines, and regular follow-up

• Define and implement control mechanisms to reduce errors in critical areas (E.g. pricing, invoice validation, and data inputs)

• Support rollout of process improvements and system updates, ensuring proper testing, clear communication, and timely go-live

• Facilitate collaboration between departments involved in product launches, market expansions, and operational rollouts

• Help define governance structures and project ownership models for new initiatives (e.g. product launches, campaigns)

• Build an onboarding checklist for launching new markets, ensuring all operational processes are correctly set up and compliant from day one

• Act as a cross-functional bridge between business and IT, ensuring prioritization, alignment, and timely delivery of system/process enhancements

• Help establish governance practices that drive accountability and transparency in project delivery

• Support the development of training and rollout materials; coordinate with Training team to ensure effective adoption

Requirements:

• 3-6 years of experience in a relevant role such as Process Manager, Finance Project Manager, or IT/BizOps Consultant

• Experience in invoicing, order-to-cash, or system rollout projects, preferably in a multimarket or scale-up context

• Excellent stakeholder management and coordination skills across various departments

• Experience with ERP, order management, or pricing systems is a plus

• Strong communication skills; able to balance hands-on delivery with strategic thinking

• Fluent in English Personal attributes

To thrive at this company we believe that you have the courage to lead with trust and care and you don't mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing and fast-paced work environment. Like us, you believe it's important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.