Freelance Field Technician

Engagement Type

Freelance/Contract
UK-wide travel required (60-80%)

Role Overview

We are seeking freelance Field Technicians to support a large-scale UK healthcare network deployment programme. The role is primarily hands-on and site-based, focused on physical installation, equipment replacement, and accurate documentation, with all configuration activities performed remotely by a central Network Operations Centre (NOC).

Technicians will work across clinics and hospitals supporting mission-critical clinical environments, requiring professionalism, accuracy, and strict adherence to safety and governance standards.

Key Responsibilities

On-Site Installation & Hardware Activities

• Physical installation and replacement of network equipment at clinics and hospitals
• Rack, stack, mount, and cable devices including:
  • Palo Alto ION devices
  • Cisco Meraki Switches
  • Cisco wireless access points
• Perform power-up, connectivity checks, and basic validation
• Support device swaps, refreshes, and decommissioning activities
• Coordinate with the NOC during installations and site go-lives

Remote Configuration Support (NOC-Led)

• Connect devices and confirm readiness for remote configuration
• Validate connectivity once configuration is completed by the NOC
• Perform basic checks (link status, LEDs, physical ports, cabling)

Documentation & Handover

• Accurately document:
  • Device serial numbers and asset details
  • Cabling, ports, and physical layouts
  • Site access notes and installation photos
• Update site checklists and installation reports
• Provide clear handover notes to the NOC and central teams

Governance & Safety

• Work in line with healthcare safety protocols and site regulations
• Minimise disruption to live clinical services
• Ensure installations meet technical and safety guidelines

Travel Requirements

• 60-80% UK travel, often visiting multiple sites per week
• Work across clinics, hospitals, and medical institutions

Required Skills & ExperienceTechnical (Basic/Hands-On)

• Experience as a Field Technician/IT Technician/Field Engineer (install-focused)
• Basic working knowledge of:
  • Cisco networking equipment (Switches, access points)
  • Palo Alto product suite (ION familiarity desirable, training can be provided)
• Comfortable with physical networking tasks (cabling, patching, mounting)
• Ability to follow standardised installation procedures and checklists

Professional Skills

• Reliable, organised, and detail-oriented
• Comfortable working independently in the field
• Clear written communication for documentation and handover
• Experience in healthcare or regulated environments is an advantage