Fraud Risk Officer - Services & Banking (S&B)

Role Overview

The Services & Banking (S&B) Fraud Risk Team is a centrally positioned fraud team tasked with fraud detection and prevention disciplines. The S&B Fraud Risk Officer is a senior level individual contributor responsible for developing and executing fraud management policies, processes, and procedures, ensuring regulatory compliance and protecting Citi and its clients from fraud risk exposure.

Responsibilities

• Contribute to the design and build of an "Enterprise Fraud Intelligence Framework" application, positioned as a single source of truth for fraud data leveraged for screening and reporting services.
• Evaluate fraud facing regulatory requirements and translate regulatory text into business requirements, ensuring technical and operational solutions align with regulatory expectations.
• Perform fraud investigations where a suspicion of fraud has been raised and ensure remedial activities are performed when fraud is determined.
• Govern fraud reference data obtained from internal and external sources such as regulators and data share consortiums.
• Partner with cross functional user groups of the reference data held within the "Enterprise Fraud Intelligence Framework" to support integration into their processes and handle alert investigations.
• Participate in the execution of change management initiatives and monitor the execution of operational objectives and goals.
• Create robust process documents and controls, ensuring underlying inherent risk is adequately mitigated and residual risk remains within appetite.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Maintain compliance and support cross border data clearance needs for the S&B fraud team, which supports 90+ countries globally.

Qualifications

• Relevant experience in a related role.
• Subject matter expertise in fraud, payments, CBDC or existing screening capabilities within Citi.
• Consistently demonstrates clear and concise written and verbal communication.
• Ability to manage competing priorities and level set with stakeholders.
• Detail oriented with natural aptitude for analytics/problem solving.
• Bachelor's degree, university degree or equivalent job experience.

Benefits & Compensation

Full time position located in Dublin. Salary range: €85,600.00 - €128,400.00 annually, reviewed annually. Hybrid working model (up to 2 days working at home per week). Additional benefits include a comprehensive package that supports well being and financial wellness.

Equal Employment Opportunity

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.