FRA - Technical Support Technician II
Posted 12 hours 19 minutes ago by TEKsystems
Temporary Contract with Long-Term Potential
Role OverviewYou will support the operation and maintenance of a large-scale data center, ensuring infrastructure reliability and operational stability as part of the Data Center Operations team.
Key Responsibilities- Install, rack, and maintain server and network hardware
- Perform hardware break-fix and first-line troubleshooting
- Handle incidents, trouble tickets, and SLA-driven workflows
- Coordinate and supervise on-site vendors and service partners
- Act as a point of contact for internal technical teams
- Support scheduled maintenance, change management, and on-call duties
- 24x7 rotating shifts (including nights and weekends) and on-call rotation
- Physical work including lifting equipment up to 20 kg
- Adherence to strict safety and security standards
- Hardware management, rack & stack, inventory and ticket handling
- Basic networking knowledge
- Microsoft Office proficiency
- English required; German is a plus
Job Title: FRA - Technical Support Technician II
Location: Frankfurt am Main, Germany
Job Type: Contract to Hire
Trading as TEKsystems. Allegis Group GmbH, Solmsstrasse 83, 60486 Frankfurt am Main, Deutschland. Allegis Group GmbH mit Sitz in Frankfurt am Main. Amtsgericht Frankfurt Am Main, HRB 52009, Geschäftsführer Andrew Williams. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.