Founding Customer Success Manager - SME Growth

Airwallex is seeking a Customer Success Manager to join our growing EMEA team in a hybrid London-based role. You will lead onboarding, implementation and ongoing servicing for SME/MM clients, working across sales, solutions engineering and operations to ensure a seamless experience.

We value relationship builders with strong communication, a detail-oriented mindset, and a fintech mindset. You'll collaborate with cross-functional teams and help drive adoption, renewals and exceptional customer