Food & Beverage Team Member

Job Reference: IRC178467

Location: Newquay - rural setting. Please consider travel arrangements before applying.

Summary

The National Trust operates 185 cafes, tea rooms and restaurants across England, Wales and Northern Ireland. We are looking for a Food & Beverage Team Member to join the Newquay team, helping guests enjoy memorable visits.

Contract Details

Contract type: Zero hour contract - hours are flexible and may vary. Contract duration: Fixed term until 03 Oct 2026.

Salary: £12.75 per hour.

What it's like to work here

As a team member you'll focus on front of house duties, welcoming guests, providing outstanding service and ensuring high standards of food and drink preparation and presentation. Teamwork and adaptability are key in a lively, constantly on the go environment.

You will receive induction, allergen and food safety training, plus any mentoring required. Further professional training and development is available.

Responsibilities

• Welcome and assist guests, including making recommendations and providing accurate information.

• Maintain high standards of service and appearance of displays and signage.

• Support kitchen staff with food preparation when needed.

• Follow all food safety and hygiene procedures and comply with the National Trust's policies.

Who we're looking for

• Happy to work in a team or on your own initiative.
• A people person who cares about giving great service.
• Enthusiastic and willing to learn.

Benefits

• Substantial pension scheme of up to 10% basic salary.
• Free entry to National Trust places for you, a guest and your children (under 18).
• Season ticket loan.
• EV car lease scheme (for roles that meet the salary criteria).
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.
• Holiday allowance up to 32 days related to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Requirements

No prior experience required, but you must be eligible to work in the UK. Compliance with all National Trust policies is mandatory.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity.

Safeguarding Statement

The National Trust is committed to safe recruitment processes and will not accept applicants who are not suitable to work with children, young people or adults at risk.

Closing Date

2nd August 2026