Food & Beverage Team Member

Job Overview

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we're looking for a Food and Beverage Team Member. In this role, you'll make a real difference to the work of the National Trust and help guests have a memorable day out.

This location is in a rural area, so please think about how you'll get to work before applying.

Contract type/working pattern: This is a zero hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.

Contract duration: Fixed term contract until 31 Dec 2026

Salary: £12.75 per hour

For this role, you'll need to complete our online assessment rather than a CV or application form.

What it's like to work here

Benefits:

• Substantial pension scheme of up to 10% of basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping and cinema discounts
• Holiday allowance up to 32 days, plus a holiday purchase scheme based on length of service (subject to meeting minimum criteria)

As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can do' attitude and your desire to provide outstanding service, you'll ensure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial.

You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.

We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

Who we're looking for

• Happy to work in a team or on your own initiative
• A people person who cares about giving great service
• Enthusiastic and willing to learn

National Trust place

Arlington Court, Arlington, Barnstaple, EX31 4LP

Requirements

Compliance. Eligibility to work in the UK.

Closing Date: 10th May 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to safe recruitment processes to help the organisation attract and appoint the right staff or volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.