Food & Beverage Team Member

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.

This location is in a rural area, so please think about how you'd get here for work, before applying for the job.

Contract Details

Contract type: zero hour contract. We cannot guarantee a set number of hours each week. The role includes weekends and bank holidays but does not require evening or split shifts. Five contracts are available.

Contract duration: 9 months fixed term.

Hours/Working pattern: A variety of patterns and hours are available, between 9 am-5:30 pm.

Salary: £12.75 per hour.

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form.

About the Role

Longshaw is a stunning estate on the edge of the Peak District close to Sheffield and Chesterfield. Increasingly popular with walkers, climbers, cyclists, dog walkers and school visits, we welcome tens of thousands of visitors every year. Our food and beverage operation continues to grow - 5 years since we opened our new, 120 cover café. Last year we saw record numbers, and coupled with the success of Springwatch we are gearing up for another busy season ahead by adding some new members to our fun and friendly team. You can expect busy, fast paced shifts - so whether you're making coffee, scooping ice cream, cleaning tables or washing pots, there's always lots to do.

Responsibilities

As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial.

You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards for food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.

We'll give you induction and training in allergens and food safety, plus any mentoring needed. You can sign up for further professional training and development if you wish.

Qualifications

No experience is needed, but we'd love to hear from you if you're:

• Happy to work in a team or on your own initiative
• A people person, who cares about giving great service
• Enthusiastic and willing to learn

The Package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria

Location

Longshaw Estate, Longshaw, Sheffield, S11 7TZ

Requirements

Compliance. Eligibility to work in the UK.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Closing Date: 10th May 2026