Food & Beverage Team Member 12.75 per hour

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.

This location is in a rural area, so please think about how you'd get here for work before applying for the job.

Contract Details

• Zero hour contract, no guaranteed hours per week.
• Fixed term until 06 Nov 2026.
• Seasonal, flexible schedule; includes weekends and bank holidays, no evening or split shifts.
• Hourly rate £12.75.
• Assessment required instead of CV.

Benefits

• Substantial pension scheme up to 10% of basic salary.
• Free entry to National Trust places for you, a guest and children under 18.
• Season ticket loan.
• EV car lease scheme for qualifying roles.
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.
• Holiday allowance up to 32 days relating to length of service, with holiday purchase scheme subject to minimum criteria.

Responsibilities

Front of house focus: welcoming and serving customers in the café. Provide outstanding service, adapt to a busy environment, and work closely with the team. Understand customer preferences, make recommendations, maintain high standards of food and drink preparation and presentation, ensure displays and signage are accurate and attractive, and assist the kitchen with food preparation when required.

Qualifications

• No prior experience required, but you are a people person, enjoy working in a team, and are enthusiastic about learning.

Who We're Looking For

• Happy to work in a team or independently.
• A people person who cares about giving great service.
• Enthusiastic and willing to learn.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to safe recruitment processes to attract and appoint the right staff. We will not accept applicants who are not suitable to work with children, young people or adults at risk. For questions about suitability, please contact the people service centre.

Closing Date

5th July 2026