Food & Beverage Team Member 12.75 per hour

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea rooms and restaurants across England, Wales and Northern Ireland, and we would love you to join us as a Food and Beverage Team Member. In this role, you would be making a real difference to the work of the National Trust, while helping people have a memorable day out.

This location is in a rural area - please consider your travel arrangements before applying.

Contract type: Zero hour contract - we cannot guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is necessary as schedules may change based on business needs. The role includes weekends and bank holidays but does not require evenings or split shifts.

Contract duration: Fixed term until 30 Nov 2026.

Salary: £12.75 per hour.

For this role you will need to complete our online assessment in place of a CV or application form.

What it's like to work here

The team works front of house, welcoming and attending to guests. You will provide excellent service, recommend to guests, maintain high standards of food and drink preparation and presentation, and support the kitchen when needed. There is an emphasis on teamwork, adaptability and a 'can do' attitude. We provide an induction, training in allergens and food safety, and support for further professional development.

Responsibilities

You will greet guests, take orders, serve food and drinks, keep the area clean and ensure displays and signs are accurate and appealing. Where necessary you will assist the kitchen team with food preparation.

Who we're looking for

No experience is required, but we would be pleased to hear from candidates who:

• are happy to work in a team or on your own initiative
• are people oriented and care about giving great service
• are enthusiastic and willing to learn

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We strive to create an inclusive culture where everyone feels they belong. The package includes:

• Substantial pension scheme of up to 10% of basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes and cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria

Location

Box Hill, The Old Fort, Tadworth, KT20 7LB.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to safe recruitment processes to ensure the right staff are appointed for the role. We will not accept applicants who are not suitable to work with children, young people or vulnerable adults. If you have any questions about suitability for this vacancy, please contact the people service centre.

Closing Date

3rd May 2026