Food & Beverage Team Leader - Shearwater
Posted 2 days 5 hours ago by Longleat Enterprises Ltd
We have an opening for an enthusiastic Food and Beverage Team Leader to join our team on a permanent, full-time basis. If you enjoy the vibrant atmosphere of a bustling, guest-facing role where exceptional service takes centre stage, then this may be a role for you.
You will support the Food Management Team by taking full responsibility for an area of Food and Beverage and its team when leading a shift, from motivating the team and delegating tasks to rolling your sleeves up and working with the team.
Key duties will include:- Maintaining excellent housekeeping
- To run the department on a day-to-day basis, coordinating the team, maintain highest standards of guest service, and cash, stock control and security operations.
- Responsibility of opening and closing the area daily.
- Ensure that any pre-opening checks have been completed and signed off in line with Company Policy and procedures.
- Ensure that all areas are operated to the required standard following company standard operating procedures.
- Be knowledgeable about all products sold, advising customers and answering queries.
- To provide accurate and informative product knowledge including the features and benefits of the food and beverage offering.
- To process transactions through the till in a professional manner and support in the opening and closing of tills as required.
- Work in a responsible and safe manner always adhering to Health & Safety, safe working practices and Company Policies and Procedures.
- To act as a brand ambassador for Longleat ensuring that all work adheres to our brand guidelines/proposition and aligns with our vision of a Picture-Perfect site whilst performing the function required.
- To always provide a guest-focused service ensuring that all work is completed to the highest standards of the brand.
- Always represent the Company by being smart in appearance and presentable whilst behaving in an appropriate manner in line with our cultural values.
- Be accountable for your own development seeking out opportunities to learn new skills to continuously improve.
This is a permanent contract, working full-time (40 hours per week). Working hours will vary over a 7-day rota basis, including weekends, evenings and bank holidays as required. The earliest start time is 8am, and the latest finish time is 8pm, varying in accordance with opening times.
A little about usAt Longleat we offer a day out like no other; our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.
With a core business welcoming around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.
Why join the Longleat team?In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.
You will receive attractive benefits that include:- 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years' service.
- Unlimited free entry to Longleat for our employees.
- Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata.
- 50% off Membership for Friends and Family.
- Discounts on food and beverages and retail merchandise.
- Discounts on VIP Experiences and Accommodation.
- Discretionary bonus scheme.
- Employee Assistance Programme.
- Employer contributory pension scheme.
- Life assurance scheme.
- Perks at work.
- Range of flexible working schemes.