Food and Beverage Supervisor (Exec Lounge)

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Job Description - Food and Beverage Supervisor (Exec Lounge) (HOT0BPHM) Job Number: HOT0BPHM Work Locations

Hilton London Metropole Hotel, 225 Edgware Road, London W2 1JU

Join the UK's Great Place to Work 2025, as voted by our team members! The Hilton London Metropole Hotel has recently undergone a major refurbishment, updating all Food & Beverage outlets, Bedrooms, Public Areas, and Meeting Spaces.

Following the refurbishment, the hotel now features 1,100 bedrooms, four unique restaurants and bars, over 35 meeting rooms including three ballrooms with a capacity of over 1,350 guests, and an exclusive event space with stunning skyline views of London.

Check out our socials to see our new hotel:

• Hourly rate of £13.88 plus service charge on a 39-hour full-time contract.
• Smart uniform provided and laundered
• Free, healthy, and high-quality meals when on duty
• Opportunities for career growth and personal development programs
• Participate in our Corporate Responsibility programs:
• Team Member Travel Program: discounted hotel stays and 50% off Food and Beverages (subject to outlets)
• Team Member Referral Program
• Discounted dental and health coverage
• High street discounts via Perks at Work
• Discounted parking
• 28 days holiday including bank holidays, increasing to up to 33 days
• Modern, inclusive team member areas

As a Food and Beverage Supervisor, you will supervise operations of Food and Beverage outlets to ensure excellent guest and member experiences. You will communicate and delegate tasks to your team to meet departmental targets.

You will be part of the Food & Beverage team in outlets such as the Restaurant, Bar, Room Service, or Conference and Banqueting.

You enjoy supervising, ensuring smooth operations, handling guest queries and complaints, and creating memorable experiences. You will work closely with management, deputising in their absence, and working towards shared goals.

If you are an ambitious Food & Beverage professional eager to develop leadership skills and passionate about guiding your team to success, with excellent communication, coaching, and problem-solving skills, this is the perfect job for you!

Every Job Makes the Stay.

At Hilton, it matters where you stay, but the stay is only part of the story. We recognize the importance of every role in creating unforgettable guest experiences. That's why at Hilton, Every Job Makes the Stay.