FNOL Motor Claims Handler - Empathetic, Fast, Hybrid

Aioi Nissay Dowa Europe is seeking an FNOL Customer Claims Handler to join our Newcastle-based Claims function. The role supports customers from first notice of loss to resolution, with hybrid working of 37.5 hours a week, Monday to Friday.

You will use claims knowledge and strong customer service to guide motor claims through investigation, liability assessment, and settlement, while maintaining empathy and clear communication with customers during stressful moments.