FM Helpdesk Coordinator - Customer Service & Ops

Johnson Controls, Inc. in Manchester is seeking a proactive Facilities Management Helpdesk Coordinator. You will be the central point of contact for our strategic FM partnerships, handling enquiries by phone, email and online channels and ensuring timely responses.

The role emphasizes delivering excellent service, resolving issues at first contact where possible, and collaborating with internal teams to maintain KPIs and drive improvements. Hybrid working and generous benefits are included.