Fixed Term Regional Makeup Artist - John Lewis Chelmsford

Fixed Term Regional Makeup Artist

Location: Home Store - John Lewis Chelmsford & covering Fenwick Colchester, Boots Lakeside, H Beauty Lakeside

Contract: Fixed Term/MAT Cover, 37.5 hours/week, any 5 in 7 days

About the Role

Your : As a Regional Makeup Artist, you will play a key role in elevating the makeup category through immersive consultations, storytelling, and service led experiences that connect clients deeply with our brand. Whilst you will be a passionate champion for makeup, your role also contributes to the overall success of the counters through the promotion of skincare and fragrance. You will lead by example in delivering a best in class client experience, support business growth through innovative events and masterclasses, and act as a mentor and ambassador to colleagues.

Impact

• Build long lasting client relationships through a tailored, memorable experience both in store and through digital channels
• Deliver expert personalised makeup consultations that captivate and educate clients
• Share product benefits, category knowledge, and application techniques with confidence to clients and colleagues
• Host masterclasses and in store events to elevate makeup category
• Use clienteling and data capture tools to actively recruit new clients and grow client portfolio
• Help achieve individual and counter sales targets & KPIs

Qualifications & Experience

• A collaborative and team first mindset
• A passion for client experience
• The ability to quickly build rapport and create meaningful client connections
• Confidence in delivering makeup masterclasses and engaging events
• A strong understanding of makeup artistry
• Experience in a client facing retail environment

What Energises You

• Creating memorable experiences for clients
• Working in a collaborative environment that encourages people to perform their best
• Providing coaching and guidance to team members on all aspects of makeup, empowering them to confidently deliver exceptional customer service and achieve sales goals
• Using empathy and insight to understand client needs
• Contributing in the ongoing and companywide version of sustainability

Sustainability

CHANEL's sustainability key performance drivers are: Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity, Promoting the autonomy of women.

Benefits

Physical Wellbeing: Private Medical Insurance covering pre existing medical conditions and ability to add family members, Online GP App with 24/7 appointments, Cycle Scheme participation for a tax exempt bike and/or accessories.

Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100's more.

Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.

Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.

Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones. Benefits are eligibility dependant and subject to change at any time.