First-Line IT Helpdesk Engineer (Hybrid)

A leading IT service provider in Greater London is seeking an experienced 1st Line IT Service Desk Engineer. In this hybrid role, you will be the first point of contact for IT-related issues, providing exceptional customer service and technical support. Responsibilities include logging incidents, troubleshooting, and monitoring systems. The candidate should have proficiency in Windows, communication skills, and relevant IT certifications. This position encourages collaboration and growth in a dynamic team environment.