First Line Analyst (L3)

Posted 1 day 9 hours ago by HAYS

£17.87 Hourly
Contract
Not Specified
Other
Nottinghamshire, Nottingham, United Kingdom, NG1 1
Job Description
First Line Analyst (L3)

First Line Analyst L3
Rate£17.87/Hr through UMB£13.77/Hr through PAYE
LocationNottingham NG8 6AT
Contract: 3 Months contract
Job Description:7am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00
Experience required

  • A Security Cleared (Minimum SC)
  • First Line Analyst working in the Second Line Service
  • Desk Mobile Team supporting the delivery of a 24/7 x 365 service, working in rotating Early, Mid, Late shifts to cover 7am - 7pm.
  • The Analyst will provide technical support and service delivery to clients.
  • Responsibilities include incident investigation and resolution, request fulfilment, assisting with problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures.

  • Next StageConversation with recruiter to assess suitability.
    Start DateASAP

    Interested in applying? Just reply with an up-to-date copy of your CV on to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. #