First Line Analyst (L3)

First Line Analyst L3
Rate£17.87/Hr through
UMB£13.77/Hr through PAYE
Location: Hatfield Business Park Hatfield Avenue - Hatfield AL10 9TW
Contract: 3 months contract

Job Description: 7am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00

Experience required

• A Security Cleared (Minimum SC)
• First Line Analyst working in the Second Line Service
• Desk Mobile Team supporting the delivery of a 24/7 x 365 service, working in rotating Early, Mid, Late shifts to cover 7am - 7pm.
• The Analyst will provide technical support and service delivery to clients.
• Responsibilities include incident investigation and resolution, request fulfilment, assisting with problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures.

Next Stage Conversation with recruiter to assess suitability.
Start Date ASAP

Interested in applying? Just reply with an up-to-date copy of your CV on (see below) to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know.

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