Fintech Customer Support Specialist - Remote & Growth

Posted 3 days 14 hours ago by Propel Holdings UK Limited

Permanent
Full Time
Customer Service Jobs
Nottinghamshire, Nottingham, United Kingdom, NG1 1
Job Description

Propel Holdings UK Limited is seeking a Customer Services Assistant to join our fintech team. You will support our existing customers with queries and payment plan issues, delivering friendly service across multiple channels.

The role emphasizes proactive listening, handling sensitive customer matters with care, and using Salesforce CRM to maintain strong relationships. We value initiative, teamwork, and a customer-first mindset.